RLPAY User Documentation
Breadcrumbs

Disable Two-Factor Authentication

Disabling two-factor authentication (2FA) on your account no longer requires you to use an external authentication device at log in. A user can only log in once with 2FA disabled before 2FA becomes automatically enabled again. Use the following steps to disable 2FA.

  1. Log in to the RLPay application. The Account Summary page appears.

    image-20260629-134835.png
    Account Summary
  1. Select your email address in the in the upper-right corner.

  2. Select Profile from the drop-down menu. The User Profile page appears.

    image-20260608-173426.png
    User Profile
  3. Select Manage 2FA. The Manage App 2FA page appears.

    image-20260608-173632.png
    Manage App 2FA
  4. Select Disable App 2FA. The Disable Auth App 2FA pop-up window appears.

100-59.png
Disable Auth App 2FA
  1. Select Yes. The Manage App 2FA page appears. The message 2FA app disabled successfully. appears in green.

image-20260608-175343.png
Manage App 2FA
image-20260706-174912.png
Confirmation Message