RLPAY User Documentation
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Change a Password

Changing your password is a recommended security practice. You must have the old password available in order to change your password. Use the following steps to change a password.

  1. Log in to the RLPay application. The Account Summary page appears.

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    Account Summary
  2. Select your email in the upper-right corner.

  3. Select Profile from the drop-down menu. The User Profile page appears.

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    User Profile
  4. Select Change Password. The Change Password pop-up window appears.

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Change Password
  1. Enter your old password in the Old Password field.

  2. Enter a new password in the New Password and Confirm Password fields that meets the following requirements.

    • Must be at least 8 characters long

    • Must contain at least one uppercase and one lowercase character

    • Must contain one number and one non-alphanumeric character

    • Cannot be one of the last 4 previously used passwords

  3. Select Submit. The message Password Changed Successfully appears in green.

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Confirmation Message