Log In

Use the following steps to log in to the RLPay application.

1. Navigate to http://pay.rolkaloube.com

2. Enter the email address and password associated with your RLPay account.

3. Select the checkbox confirming you accept the terms of service.

4. Select Submit. The Two-Factor Authentication page appears.

5. Select Next. The Verify Email Code page appears.
   Note: Two-factor authentication is enabled by default for all users. Users can add an authenticator app such as Microsoft Authenticator. For more instructions on authentication, see Enable Two-Factor Authentication.

6. Open your email.

7. Check your email for a message from collections@noreply.rolkaloube.com.
   Note: If you don't receive the email, ask your organization's IT administrator to whitelist collections@noreply.rolkaloube.com, check your Spam folder, or submit a ticket at TRS Contributor Service Desk - Jira Service Management.

8. Copy the two-factor authentication code.
   Note: The code is only valid for six minutes.

9. Enter the two-factor authentication code on the Verify Email Code page.

10. Select Verify. You will be redirected to the Account Summary page.
    Note: If you did not receive the code, select Resend Code on the Verify Email Code page.